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  • Q1.The hard drive can't be detected, when i plugging it to the PC.
    • 1.There are some USB port couldn't provide enough power to make harddrive operating. we suggest to use Y cable.

      2.Confirm  the file system is FAT or NTFS. FAT32.

      The single file only support 4GB at most, if the file system is FAT or FAT32.

      You have to convert the file system, if you wolud like to save a file capacity over 4GB.

      3.The hard drive (file system:NTFS) can't be detected, if your system partition using the FAT or FAT32. 

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