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- Q1.The flash drive can't be detected by PC? (For AH129 / AH110 / AH128 / AH160 / AH161/ AH162)
Please confirm the installation way of the handy.(For AH129 / AH110 / AH128 / AH160 / AH161/ AH162)
- Q2.How do i upgarde the firmware from media player?
Step1, Please download the latest firmware from Apacer download center, save the file to the USB drive or hard drive root folder after unzipping.
firmware file name->"install.img",
e,g, F:\install.img (O)
F:\123\install.img (X)
Step2, Turn the power on after plugging the device to the media player,Step3, Swith the menu to the setup, click "system upgarde".
Step4, doub click "enter" button(AL670) or "enter/play"button (AL460).
Step5, the screen signal disappears is normal, please be patient to wait 15s~20s.
Step6, the screen will show process as follow.
Step7, The media player will reboot twice after finish the upgrading process.You can remove the USB drive or harddrive after reboot.
- Q3.You can't use "Fast Forward" function, When playing the FLV and WMV video format in AL720?
- We'll improve the issue by upgrading firmware in the future.
- Q4.I had followed the setting steps from Apacer website, when i login to Win7, it still needs to input ID & PW?
The operating system sharing the folders only,
the media player will require that input the ID & PW, if you sharing the whole disk partitiion(e.g. F: G:).
- Q5.How do I check the firmware version of media player?
Please click the "STOP" and "PAUSE" button in sequence,
the screen will show "Sytem Ver", it means the firmware version of media player.
- Q6.Why doesn't TV screen display normally?
- Because of incorrect video setting , press the “ TV System “ button to switch output TV system.
(1) If you use HDMI cable to connect TV , please choose “ 1080P “ option .
(2) If you use component video cable , please choose “720P “option .
- Because of incorrect video setting , press the “ TV System “ button to switch output TV system.
- Q7.The hard drive can't be detected, when i plugging it to the PC.
1.There are some USB port couldn't provide enough power to make harddrive operating. we suggest to use Y cable.
2.Confirm the file system is FAT or NTFS. FAT32.
The single file only support 4GB at most, if the file system is FAT or FAT32.
You have to convert the file system, if you wolud like to save a file capacity over 4GB.
3.The hard drive (file system:NTFS) can't be detected, if your system partition using the FAT or FAT32.
- Q8.Why the subtitles garbled when i playing the movie?
Go to “System “ → “ Setup” → ”Text Encoding“, To choose the correct encoding.
- Q9.When I play the photos , how to set up background music ?
- (1) Go to “ MISC “ on “ Setup” option , then enter “Background Music “ to choose “ON” to enable this function.
(2) Please store the music and photos that you want to play in the same folder .Or go to play music at first , and then play photos.
- (1) Go to “ MISC “ on “ Setup” option , then enter “Background Music “ to choose “ON” to enable this function.
- Q10.Does the Subtitles file name must same with video file? Does it must save in the same folder?
the Subtitles need to be saved in the same folder. its name msut same with video file name.
e.g. :
ABC_H264_1080P.mkv
ABC_H264_1080P_CHT.srt
ABC_H264_1080P_ENG.srt
